FAQs

We always say it’s best to book…But it isn’t the law! Reservations really do help us when working out how many staff to have available and how much food to prepare but we also realise this isn’t always possible. We will always do our best to accommodate walk ins but please bear in mind our busiest periods (Friday and Saturday evenings) as we may not be able to seat you immediately – booking is definitely recommended for these times in particular.

There are two ways to book a table. You may give us a call and speak with one of our front of house team; or through our reservation diary which you can find on our website here!

Letting us know that you are unable to make an existing booking is always appreciated. If you booked through the ResDiary, you can simply find your booking confirmation email and cancel it through there, alternatively you can give us a call at the restaurant and we will happily do it for you.

You can amend an existing booking by finding your original booking confirmation email where you’ll see an option to edit the booking. Alternatively you can give us a call and we can do it for you.

Yes, we have space on both our ground floor and our first floor dining room where we can seat larger parties. To make a reservation for over 8 guests, you will need to speak with one of our restaurant supervisors who will help you to organise your booking.

Our first floor dining room is a great space to hire out for a celebration. The room can accommodate around 50 guests seated around tables in an informal way. We offer a hot buffet, typical of Gio’s dishes and can be adapted to suit your needs. All enquiries for event hire should be addressed to either Carrie or Sarah at info@giovannisuk.com and we will be delighted to help you organise your special event.